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Operations Associate

Company: VirtualVocations
Location: West Covina
Posted on: April 6, 2025

Job Description:

A company is looking for an Operations Associate to assist in recovering underpaid hospital claims by working directly with healthcare insurance companies.
Key Responsibilities

Conduct follow-up calls and escalate issues with insurance payers to resolve underpaid hospital claims
Document all communications and actions during payer escalations for reference and tracking
Analyze denial data to develop evidence-based responses for claim and appeal denials

Required Qualifications

High School diploma, GED, or equivalent
Work experience in healthcare billing or completed post-secondary education in medical billing or coding
Computer proficiency including accurate typing skills; ability to navigate Microsoft Word and Excel
Ability to analyze data, identify patterns and trends

Keywords: VirtualVocations, Oxnard , Operations Associate, Other , West Covina, California

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