Clinical Account Specialist 3
Company: Disability Solutions
Location: Irvine
Posted on: October 25, 2024
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Job Description:
Employer: Biosense Webster, Inc.Job Title: Clinical Account
Specialist 3Job Code: A011.4078Job Location: New Brunswick, NJJob
Type: Full-TimeRate of Pay:$96,408 - $99,000\rJob Duties: Provide
expert clinical product and technical assistance, consultancy and
training to physicians and EP Lab Staff on the effective use of
BWI's systems and catheter equipment (e.g., The CARTO-- System
components and associated software modules and RF generators)
during case procedures within an assigned geography. Educate
customers on all BWI products to optimize effective usage by
providing technical and clinical information and in-service
trainings. Collaborate with peers to share best innovative industry
practices to increase value for customers. Use consultative selling
techniques to identify potential transfer-of-value opportunities
within the account. Create awareness of BWI solutions and
facilitate upper management contact with the key decision makers to
drive incremental business, all this by creatin sustainable
relationships and networks of collaboration inside each customer
account. Maximize customer case support capability through proper
planning and scheduling. Drive collaboration and maintain
consistent, open lines of communication across the assigned
responsibilities with the local team/Pod (i.e. TM and other CAS),
as well as the support team (i.e. Ultrasound CAS, FSE, RBD) and
other internal and external partners. Develop and share best
practices with US Field Sales and Service colleagues, and internal
partners. Develop and grow mutually beneficial customer
relationships within and beyond the EP lab, including, but not
limited to physicians, nurses and technicians, clinical and
hospital administrators and staff. Stay current on company products
instructions for use (IFU), best practices, and technical
troubleshooting, as well as relevant scientific clinical literature
and new product information. Prioritize and appropriately respond
to requests in a high-stress environment. Maintain composure and
problem solving focus during stressful interactions. Engage in
diagnostic dialogue with multiple internal and external business
partners and stakeholders, and formulate solutions based on
dialogue and input gained during operation room sessions. Provide
mentoring for new BWI commercial team members as requested on the
role of "Field Trainer". Manage account documentation, compliance
training requirements, expense reporting, and Company system input.
Maintain Safe Fleet standards according to Company guidelines.
Ensure subordinates follow all Company guidelines related to
Health, Safety, and Environmental practices and that all resources
needed to do so are available and in good condition. Ensure
personal and Company compliance with all Federal, State, local, and
Company regulations, policies, and procedures.\r
Keywords: Disability Solutions, Oxnard , Clinical Account Specialist 3, Healthcare , Irvine, California
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