Senior Customer Success Manager

Company: VirtualVocations
Location: Long Beach
Posted on: November 19, 2024

Job Description:

A company is looking for a Senior Customer Success Manager responsible for proactive customer communication and relationship management.

Key Responsibilities

Ensure customer retention through proactive service and value demonstration
Develop long-term relationships with clients to drive advocacy and upsell opportunities
Collect customer feedback and collaborate with internal teams to enhance service delivery

Required Qualifications

Bachelor's Degree in Finance, Marketing, Business, or related field
Typically a minimum of 10 years of relevant experience
Experience in client-facing roles and/or the financial industry
Combination of relevant training and/or experience in lieu of a degree

Keywords: VirtualVocations, Oxnard , Senior Customer Success Manager, Executive , Long Beach, California

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