Director of Operations

Company: Accor Hotels
Location: Santa Monica
Posted on: November 9, 2024

Job Description:

REF34909HDirector of OperationsLuxury & LifestyleCompany Description:Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market.What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Range: $180K-200K USD Gross AnnuallyJob Description:What you will be doing:Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
  • Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
  • Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
  • Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
  • Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
  • Ensure full compliance to Hotel operating controls
  • Actively involved in the recruitment process of leadership positions within the operating departments
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assignedQualifications:Your experience and skills include:
    • At least 5+ years minimum experience in a similar role
    • A bachelor's degree in business, hospitality, finance or a related field is required
    • Previous senior leadership role with Food and Beverage experience in hotels or similar settings required
    • Strong working knowledge of Property Manager (Opera Cloud)
    • Detail oriented with strong analytical skills
    • Strong oral, written, and interpersonal skills to communicate with all levels of organization
    • Knowledge of financial concepts and market trends
    • Proven ability to lead by example, build effective teams, and achieve results.
    • Demonstrated ability to develop and maintain key business relationships with internal and external stakeholders
    • Ability to work cross-functionally, convey complex issues clearly, and maintain confidentiality.
    • Excellent organizational skills with the ability to manage multiple priorities and maintain high attention to detail in a fast-paced environmentAll your information will be kept confidential according to EEO guidelines.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Keywords: Accor Hotels, Oxnard , Director of Operations, Executive , Santa Monica, California